Step 1 · Inventory
What actually needs doing, and when.
What we do, in detail
Four things, with the edges stated as clearly as the services.
Program 01 · SIC 82990
Back-office administration
In most small businesses the administration is not neglected because it is hard but because it is nobody's actual job, so it gets done at nine in the evening by whoever feels guiltiest. Handing it over works when the handover is specific: which tasks, on what day, with what access, and what gets escalated rather than decided. Vague help is what produces the second mess.
Step 2 · Access
In your name, with you holding admin.
Step 3 · Routine
Same tasks, same days, recorded.
Step 4 · Escalate
What we never decide for you.
Step 1 · Audit
What is on the record, and what is missing.
Step 2 · Calendar
Every deadline, with an owner's name.
Step 3 · Registers
Written up and kept current.
Step 4 · Reminders
Early enough to act, not to panic.
Program 02 · Your company, your records
Company records and filings
Two things cause almost all the avoidable trouble here: a deadline nobody owned, and registers that were never written up after a change. Both are cheap to fix and expensive to ignore, since late filing carries penalties and an unexplained gap on the public record is read by anyone checking you out. Note the limit, though: this is help with your own company's records, which is a different thing from forming companies for other people.
Program 03 · Once, properly
Processes written down
Every small business has three or four processes that exist entirely inside one person's head, and the cost of that only becomes visible in the week they are unavailable. Writing them down is dull, takes an afternoon each, and is the single highest-return piece of administration available to a small company. The test is whether a competent stranger could follow it without ringing anybody.
Step 1 · Watch
How it is really done, not the official way.
Step 2 · Write
In the order it actually happens.
Step 3 · Test
Someone else follows it, unaided.
Step 4 · Own it
Yours to keep current from then on.
Step 1 · List
Every recurring payment, from the statements.
Step 2 · Match
To something the business actually uses.
Step 3 · Notice
Renewal dates and notice periods found.
Step 4 · Cancel
Properly, and confirmed in writing.
Program 04 · What you forgot you pay
Costs and subscriptions
Nearly every business that has traded for a few years is paying for at least one thing nobody uses, one thing bought twice, and one contract that renewed automatically because the notice period passed unnoticed. Finding them is a morning's work with a bank statement. The part people get wrong is cancelling: a cancellation that is not confirmed in writing is a cancellation that may not have happened.
Administration piling up, or a deadline you nearly missed?
A free first conversation, with no obligation. If what you need is beyond our edges we will say so and point you at the right register.